This is a blog post from one of the LCM core members: Dr. Sameer Sahasrabudhe. It explains the efforts taken by the Discussion Forum Moderators (DFMs) in order to create an informative FAQ section for the course!
Moderation of the discussion forums is one of the strategies to achieve engagement in a MOOC. In the recently concluded course on use of Smartboards we were fortunate to have 7 Discussion Forum Moderators (DFMs). They are: Daisy Wadhwa, K. Pavya, Sujata Khadilkar, Jatin Ambasana, Ambily Joseph, Ajita Deshmukh, and Vijaya Rama Raju. I am going to narrate various strategies which were implemented during the course by these DFMs.
We started by conducting an online meeting of all the moderators and instructors using WhatsApp group call. I gave them examples of typical questions which can be expected in the Forum and what could be the answers. Later we also created a schedule where in every DFM was assigned a day in a week to respond to the queries.
When moderators started answering the queries they often used to contact our group for clarifications and then go out to the forum…
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